Why are you charging me a processing fee to make a billing payment?
The 2.99% payment processing fee is for credit card payments only and can be avoided.
Third party vendor processing fees are typical. Some payment systems fold payment processing fee into administrative costs. We give our members the option to avoid the processing fee by offering alternative payment options such as electronic check/ACH at no cost.
If you would like to discuss your premium or explore alternative payment options further, please contact your servicing agent.