How do I update my online member account email and phone number?
You can update your contact information on your Northern Neck Insurance online account.*
You can update your phone number and/or email on your online member account.
To change you contact information:
1. Log into your member account.
2. Computer: In left pane menu click on Customer Information.
Mobile: Tap on three white lines in top left corner, then tap on Customer Information.
3. Click on Edit to change phone number/s and email address.
4. Click Apply.