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Can I report a claim online?
You can file a claim in your online member account:
Avoid hold times on our claims hotline during high volume hours by filing your insurance claim on your online account. It is both easy and convenient. To file a online claim:
1. Log into your member account.
2. Computer: Click Report Claim.
Mobile: Tap on three white lines in top left corner, then tap on Report Claim.
3. Select what type of loss you experienced from the drop-down menu Loss Event.
4. Enter the date of the incident.
5. Enter the time of the incident.
6. Complete form with additional information.
7. Add/verify your contact information.
8. Upload relevant information and pictures.
9. Review and submit your claim.
10. A claims adjuster will contact you within 24 business hours.
1. Log into your member account.
2. Computer: Click Report Claim.
Mobile: Tap on three white lines in top left corner, then tap on Report Claim.
3. Select what type of loss you experienced from the drop-down menu Loss Event.
4. Enter the date of the incident.
5. Enter the time of the incident.
6. Complete form with additional information.
7. Add/verify your contact information.
8. Upload relevant information and pictures.
9. Review and submit your claim.
10. A claims adjuster will contact you within 24 business hours.