Can I make a payment on my policy without logging in to my member account?

For 24/7 access to general billing information or to make a payment through our automated phone system, please call 800-552-8660.

To make a payment on our website without logging into your online account:

Go to the member log in page(opens in a new window), and click on the blue Pay Bill button.
Enter your policy number.
Enter your Policy Start Date as mm/dd/yyyy. (This is the starting Policy “From” date found on your Northern Neck Insurance invoice or declarations page.)
Enter your zip code. (First 5 digits only)
Read and tick the box for the Terms & Conditions and Privacy Statement.
Click Next. Select your policy.
Add payment information– credit card or ACH (bank account).
Review Payment and click Submit.
Payment confirmation number will display.

You can make a Northern Neck Insurance payment on our website or by our automated phone payment system.